Commitment to Excellence
Springmount Services is an international, award-winning company providing cleaning and ancillary services in Singapore. We service commercial buildings, shopping centres, educational campuses, healthcare facilities, leisure precincts and entertainment venues.
Headquartered in Queensland, Australia, the company was founded in 2002 with operations expanding to Singapore in 2015. Springmount Services quickly acquired notable clients in the Lion City including the iconic Marina Bay Sands. The Shoppes at Marina Bay Sands, a world-class retail destination welcomes thousands of shoppers from all corners of the globe.
Our Singapore team has been recognized for their efforts in promoting and enhancing the standard of restroom cleanliness, which resulted in Marina Bay Sands becoming the first property in Singapore to achieve the 6-Star Toilet Rating from the Restroom Association.
In addition to our excellent reputation and vast experience in prestigious properties, our “hands on” management team have established long-term working partnerships with a number of high-profile international clients including Marina Bay Sands, Wyndham Hotels & Resorts, CBRE and JLL to mention a few.
Springmount Services empowers its team with refreshed skills through sustained internal and external training and development programmes to ensure delivery of highest standard of service. All our staff are equipped with Singapore Workforce Skills Qualifications System for Environmental Cleaning. A separate specialist team oversee the management of our state-of-the-art machinery and automated cleaning solutions. Our award-winning teams have been recognised for their dedication and hard work in the cleaning industry.
At Springmount Services, our clients come first. We realise we are fortunate to have good clients. We really care for our clients and we nurture and grow our relationships with them.
Meet the team
Martin commenced Springmount Services in 2002 after twenty-four years in senior management positions within the industry. Martin is widely respected as a leader, having been voted Vice President of our industry association for several years running and since then has worked tirelessly to develop the organisation into the premier provider of contract cleaning. His efforts have seen us become an industry benchmark and proud recipients of numerous awards. Martin’s unwavering ethics, his accessibility, belief in transparency and accountability are fundamental to us forming long-term relationships with clients. In addition to his commitment to providing a harmonious, safe and secure environment for team members has seen us enjoy low staff turnover. Many of our clients and team members have been our service partners since our inception.
Chief Operating Officer
Andrew oversees our operations across Australia and Singapore, bringing over 25 years senior management experience within the retail sector. This exposure from a client’s perspective enables Andrew to fully understand our customers’ needs. For the last 12 years Andrew has worked in senior roles within the cleaning industry across retail, commercial, health, education and domestic portfolios. Andrew’s focus on continuous improvement means regular reviews of our business operations ensuring new innovations to enhance our service delivery.
Thaker has over 35 years of Facility Services experience. In 1980, he joined Dynasty Cleaning Services, a leading local firm handling operations and later moved to the Business Development Unit. He headed the BDM unit when it was bought over by a UK Company IS Holdings. In 1992 he set up Don Thaker Cleaning Services Pte Ltd, whose niche markets comprised pharmaceuticals, clean rooms, hospitals, education and aviation. In 2012, he sold the business to OCS Group (a UK Facilities Management Company). He stayed as managing director and later as Chairman. In 2015, he set up Catering Solutions Sdn Bhd which provided daily meals for the entire staff and students of Marlborough College Malaysia. In 2020, he joined Springmount Services Pte Ltd as Vice President as part of their expansion plans.
Senior Operations Manager
Brett has over twenty five years experience within the cleaning service industry and is responsible for managing the operations of our key client contracts in Australia. Brett provides specialist support for our marble ﬂooring operations in Singapore and is a qualified Workplace Health & Safety Officer.
Client Services Manager - Operation / Customer Services
Michael Tan comes from the facilities / project services industry for more than 35 years. He specializes in soft services and managed the cleaning, landscape, pest, environmental, Security, mailroom, etc. He supports the likes of Barclays Capital, Credit Suisse, JLL, overseeing the soft services. He supports MBS Retail team in their goal to achieve the “6-star toilet rating” He joined Springmount Services Singapore as Client Services Manager in 2017 as part of Springmount’ expansion plan in Singapore.